Delivery
We pride ourselves on providing a fast, efficient service and therefore guarantee that; where possible we will dispatch all orders received before 4:00pm on the same day.
Standard UK Delivery
We offer free delivery on all orders over £15. On any orders below this threshold, we offer a standard UK delivery service via 2nd class Royal Mail for just £2.49 on all orders which can be upgraded to a 1st class service for just £3.99.
Upgraded Delivery options
Need it in a hurry? we offer a selection of shipping upgrades wich will be offered at the point of checkout and will recalculate your order total appropriately at this stage.
- Orders Over £15 - Free Shipping
- Standard Shipping - Royal Mail 2nd Class: £2.49
- Expedited Shipping - Royal Mail 1st Class: £3.99
- Next-Day Courier Shipping - 24hr Courier Service: £6.95
For full upgrade options and delivery estimates, please refer to the delivery information table further down this information page.
How Long Will My Order Take To Process?
We normally hold stock of the items shown on our website at our 12,000 sq. ft. depot and usually dispatch all orders received by 4:00pm on the same working day (orders received by 11am on Saturdays). In the event that an item is out of stock, we will process your order as soon as it has been received, which is normally within two working days. In the unlikely event that your item is out of stock at our suppliers, we will contact you by phone or email to advise of the expected date of arrival and give you the opportunity to cancel your order.
When Can I Expect To Receive My Order?
We pack and dispatch all stock orders received before 4:00pm on weekdays (11am Saturday) the same day. Orders received after this time will usually be dispatched the following day. Orders are usually sent via Royal Mail 2nd Class, Royal Mail 1st Class or APC 24hr courier depending on their size and value. You should therefore typically expect your goods to arrive between one and three days after placing an order. If one of the products you have ordered is out of stock, we may deliver part of your order and send the balance when we have received it.
Missed Deliveries
If for any reason you are not in to receive your order at the time the delivery is attempted, Royal Mail will leave you a card. This will allow you to telephone them to arrange a redelivery at a more convenient time, or alternatively you can collect it from your local sorting office.
If for any reason the item is returned to us (e.g. incorrect address specified, item not called for), then we will inform you immediately by email as soon as we receive the item. From this point forth, you will be given a choice whether you wish us to re-dispatch the item or for you to cancel the order. Please note that for items that were undelivered through fault of the consumer and a refund is requested, we reserve the right to deduct our outwardly shipping fees from the refund total.
How Will My Order Be Packed?
We take the utmost care with each order to ensure it is carefully packed and protected against damage. Your order will normally be dispatched in a protective envelope or in a suitable box containing protective padding to protect it from damage during transit.
International Deliveries
Unfortunately, we are not currently shipping internationally.
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UK Mainland |
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Delivery Option |
Expected Delivery Times |
Postage Cost |
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Standard Over £15 |
2-4 working days |
FREE |
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Standard Under £15 |
2-4 working days |
£2.49 |
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Upgraded 1st Class |
1-2 working days |
£3.99 |
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Next Day Courier Service |
Next working day |
£6.95 |
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Next Day by 12 Noon |
Next working day (12:00) |
£9.99 |
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Saturday Delivery Available upto 4:00pm Fridays |
Next Day (Saturday) |
£9.99 |
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Northern Ireland, Highlands & Islands |
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Delivery Option |
Expected Delivery Times |
Postage Cost |
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Standard Over £15 |
2-5 working days |
FREE |
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Standard Under £15 |
2-5 working days |
£2.49 |
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Upgraded 1st Class |
1-2 working days |
£3.99 |
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48hr Courier Service |
2 working days |
£11.99 |
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Saturday Delivery |
N/A |
N/A |
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Please note that delivery times provided are estimates provided by the courier based on the service and are not guaranteed. Next day delivery is based on working week days for both dispatch and delivery and does not include weekend days. Orders placed on a Friday after 4:00pm, including Saturday Delivery will therefore be dispatched via 24hr courier on Monday for delivery Tuesday.
For further information on delivery, please contact:
customerservices@dash4it.co.uk
Tel: 01209 310 768